Currently, companies have an increasing demand for IT staff but are facing issues such as: 

Difficulties in recruitment

It takes time to train new personnel

It costs a lot of investment and use for an IT… ..

Recognizing the difficulty in recruiting IT, AZURE has launched IT Helpdesk.

What is IT Helpdesk? 

• The era of digital technology 4.0 is growing strongly, companies and businesses have a growing demand for IT Helpdesk, and are very necessary. 
• So what is IT helpdesk? IT helpdesk is an IT service support department, the only point of connection from users to the information technology apparatus. Technology companies often have these parts because IT helpdesk helps solve internal problems of businesses such as broken employee computers, problematic corporate networks, etc... 

What are the job responsibilities of IT Helpdesk? 

• The job of an IT Helpdesk is to support users to use computers by installing, troubleshooting, errors related to software, hardware, Internet connection, ...
• Depending on each company, IT helpdesk can do things like:

         - Managing website SEO, hosting, server system of the company 

         - Receive and answer user questions about computer problems and problems. 

        - Support installing software, hardware, computer configuration as well as peripheral devices for users.

        - Coordinate with other technicians and use remote diagnostic tools to detect problems and errors related to computers, from which to find solutions and solutions.

        - Checking and maintaining IT equipment in the company …….

With IT Helpdesk service we will bring you:

Reduce the burden of hiring

Reduce personnel costs

More proactive in system management

Diverse and quick to resist .....

We hope to cooperate and accompany you.